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The File Exists Error

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Starting this morning we got in the web interface users not able to send mail, it still works in Clients such as Outlook.

In the web interface I get The file exists and it won't let me send anything.

In the API log I get the below text as an example.

3/21/2013 - 6:22 AM : paula.webb:Send - The file exists.

3/21/2013 - 6:22 AM : paula.webb:SaveToDraftsAndDeletePrexisting - The file exists.

3/21/2013 - 6:22 AM : paula.webb:ComposeMessage.SendButton_Click - The file exists.

3/21/2013 - 6:22 AM : paula.webb:Send - The file exists.

3/21/2013 - 6:22 AM : paula.webb:SaveToDraftsAndDeletePrexisting - The file exists.

3/21/2013 - 6:22 AM : paula.webb:ComposeMessage.SendButton_Click - The file exists.

Any thoughts?

Imail 12.2.0.235

Windows Server 2003 R2 SP2 32-bit 6 GB of Ram

No Connection Filter Checks After RSET

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I've noticed that messages received after the remote server issues an RSET don't have the antispam headers being added.

In the snippet below message ID e34600113a6d643d correctly had the X-IMAIL-SPAM-DNSBL header added to the message which was then picked up by an inbound rule.

However, message ID 641a00113a6d643f did not have the X-IMAIL-SPAM-DNSBL header added even though it's from exactly the same remote server in the same session.

This obviously presents an issue as a spammer simply issues an RSET and bypasses the connection checks filtering / blacklist checks on subsequent sending attempts.

Anyone have ideas to correct this?
[p]
03:23 04:34 SMTPD(e34600113a6d643d) >>> 220 Our Mail Server - Welcome to our Corporate Mail Server
03:23 04:34 SMTPD(e34600113a6d643d) [x.x.x.x:25] connect 88.149.226.179 port 54810
03:23 04:34 SMTPD(e34600113a6d643d) <<< EHLO 88-149-226-179.v4.ngi.it
03:23 04:34 SMTPD(e34600113a6d643d) [88.149.226.179] EHLO 88-149-226-179.v4.ngi.it
03:23 04:34 SMTPD(e34600113a6d643d) >>> 250-x.com says hello
03:23 04:34 SMTPD(e34600113a6d643d) 250-SIZE 15000000
03:23 04:34 SMTPD(e34600113a6d643d) 250-8BITMIME
03:23 04:34 SMTPD(e34600113a6d643d) 250-DSN
03:23 04:34 SMTPD(e34600113a6d643d) 250 ETRN
03:23 04:34 SMTPD(e34600113a6d643d) CTIPD Daemon Return OK
03:23 04:34 SMTPD(e34600113a6d643d) Connection Check: IPReputation. Completed in 0.171875 seconds. Total elapsed for this session 0.171875 seconds.
03:23 04:34 SMTPD(e34600113a6d643d) Connection Check: DNSBlackList. Completed in 0.078125 seconds. Total elapsed for this session 0.25 seconds.
03:23 04:34 SMTPD(e34600113a6d643d) Connection Check: HELOValidation. Completed in 0.109375 seconds. Total elapsed for this session 0.359375 seconds.
03:23 04:34 SMTPD(e34600113a6d643d) <<< MAIL FROM: spammer1@gmail.com
03:23 04:34 SMTPD(e34600113a6d643d) [88.149.226.179] MAIL FROM: spammer1@gmail.com
03:23 04:34 SMTPD(e34600113a6d643d) >>> 250 ok
03:23 04:34 SMTPD(e34600113a6d643d) <<< RCPT TO:info@x.com
03:23 04:34 SMTPD(e34600113a6d643d) [88.149.226.179] RCPT TO:info@x.com
03:23 04:34 SMTPD(e34600113a6d643d) >>> 250 ok its for info@x.com
03:23 04:34 SMTPD(e34600113a6d643d) <<< DATA
03:23 04:34 SMTPD(e34600113a6d643d) >>> 354 ok, send it; end with .
03:23 04:34 SMTP-(e34600113a6d643d) processing F:\IMail\spool\Qe34600113a6d643d.SMD
03:23 04:34 SMTP-(e34600113a6d643d) sender spammer1@gmail.com
03:23 04:34 SMTP-(e34600113a6d643d) recip is support@x.com
03:23 04:34 SMTP-(e34600113a6d643d) local user support@x.com
03:23 04:34 SMTP-(e34600113a6d643d) closed F:\IMail\spool\_e34600113a6d643d.~MD - 1
03:23 04:34 SMTP-(e34600113a6d643d) [x] x.com ldelivery support (main) from spammer1@gmail.com
03:23 04:34 SMTP-(e34600113a6d643d) Inbound X-IMail-Rule: F~:ourdomains!AND!T!~:emailexception!AND!H~:spamrules2:Junk Data- X-IMAIL-SPAM-DNSBL: (SPAMHAUS,
03:23 04:34 SMTP-(e34600113a6d643d) ldeliver x.com support-Junk (1) spammer1@gmail.com 1417
03:23 04:34 SMTP-(e34600113a6d643d) finished F:\IMail\spool\Qe34600113a6d643d.SMD status=1
03:23 04:34 SMTPD(e34600113a6d643d) >>> 250 Message queued
03:23 04:34 SMTPD(e34600113a6d643d) performing antispam checks
03:23 04:34 SMTP-(e34600113a6d643d) [Att-Blk] Got Attachment Blocking Host Info for x.com
03:23 04:34 SMTPD(e34600113a6d643d) [88.149.226.179] F:\IMail\spool\De34600113a6d643d.SMD 1297
03:23 04:34 SMTPD(514a00113a6d643e) <<< RSET
03:23 04:34 SMTPD(641a00113a6d643f) >>> 250 ok its reset
03:23 04:34 SMTPD(641a00113a6d643f) <<< MAIL FROM: spammer2@gmail.com
03:23 04:34 SMTPD(641a00113a6d643f) [88.149.226.179] MAIL FROM: spammer2@gmail.com
03:23 04:34 SMTPD(641a00113a6d643f) >>> 250 ok
03:23 04:34 SMTPD(641a00113a6d643f) <<< RCPT TO:acanadian@x.com
03:23 04:34 SMTPD(641a00113a6d643f) [88.149.226.179] RCPT TO:acanadian@x.com
03:23 04:34 SMTPD(641a00113a6d643f) >>> 250 ok its for acanadian@x.com
03:23 04:34 SMTP-(641a00113a6d643f) processing F:\IMail\spool\Q641a00113a6d643f.SMD
03:23 04:34 SMTP-(641a00113a6d643f) sender spammer2@gmail.com
03:23 04:34 SMTP-(641a00113a6d643f) recip is acanadian@x.com
03:23 04:34 SMTP-(641a00113a6d643f) local user acanadian@x.com
03:23 04:34 SMTP-(641a00113a6d643f) closed F:\IMail\spool\_641a00113a6d643f.~MD - 1
03:23 04:34 SMTP-(641a00113a6d643f) Racanadian@x.com - 2
03:23 04:34 SMTP-(641a00113a6d643f) [x] x.com ldelivery acanadian (main) from spammer2@gmail.com
03:23 04:34 SMTP-(641a00113a6d643f) finished F:\IMail\spool\Q641a00113a6d643f.SMD status=1
03:23 04:34 SMTPD(641a00113a6d643f) <<< DATA
03:23 04:34 SMTPD(641a00113a6d643f) >>> 354 ok, send it; end with .
03:23 04:34 SMTPD(641a00113a6d643f) >>> 250 Message queued
03:23 04:34 SMTPD(641a00113a6d643f) performing antispam checks
03:23 04:34 SMTPD(641a00113a6d643f) [88.149.226.179] F:\IMail\spool\D641a00113a6d643f.SMD 1534 [/p]

Encryption

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Is there a way to encrypt the mail files (per mailbox or user) as it sits on the server? This is in addition to secure connection in the browser (https).
This would be so someone couldn't open a mailbox file on the server and see the message. (the .mbx file itself would be encrypted)

Error 1920 in new installation imail server 12.1

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IMail Server Installer Information

Error 1920.Service Imail SMTP Service (SMTPServer) failed to start.
Verify that you have sufficient Privileges to start system services.

Retry Cancel
---------------------------------------------------------------

installer on windows Web server 2008 R2
an Old machice instal with IMail 11

Help:hehe::hehe:

Mail sending intermittently

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On the latest release 12.2. Just installed new server & having alot of dropped mail from clients. What I see is they are from 3rd party mail apps like Thunderbird,Outlook. Mail sends fine from the web logon. Somewhat baffled here.

Hide email accounts from Domain Administrator list?

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Is there a way to hide a.) root and/or b.) specified accounts from a Domain Administrator's User Administration screen?

I would love to roll account control out to my customers but I'm not comfortable with every admin seeing an account called System Administrator.

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IMail suddenly very slow to save user settings

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All of a sudden IMail has become very slow to save user settings. It will eventually save the settings, but can take up to a minute. Previously it was pretty close to immediate.

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Webmail (API Errors) "Failed to Load Provider Source" by iClient.CalendarService.GetReminders

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12.2 SP1

I have heard from a users about the poor performance of the web mail for some time. After upgrading to 12.2 SP1 to be "current" and after uninstalling Collaboration and CommTouch to prevent any unused components from getting in the way, I'll report various error conditions I have encountered today in case they are related.

Failed to Load Provider Source (seems to happen very frequently)

[code]12/28/2012 - 12:50 PM : info@(removed).com:ERROR: GetUserProfile(info@(removed).com) - Failed to load the provider source
12/28/2012 - 12:50 PM : info@(removed).com:GetReminders - Failed to load the provider source
at Ipswitch.Messaging.Framework.Providers.Legacy.IMailSecUserProvider.LoadProviderSource()
at Ipswitch.Messaging.Framework.Providers.Legacy.IMailSecUserProvider..ctor(Host host)
at Ipswitch.Messaging.Framework.Providers.Legacy.LegacyProviderFactory.GetUserProvider(Host host)
at Ipswitch.Messaging.Framework.Host..ctor(MessagingSystem system)
at Ipswitch.Messaging.Framework.Providers.Legacy.IMailSecHostProvider.Get(IMailHost imailSecHost, MessagingSystem system)
at Ipswitch.Messaging.Framework.Providers.Legacy.IMailSecHostProvider.Get(String hostName)
at Ipswitch.Messaging.Framework.HostContainer.Get(String host)
at Ipswitch.Messaging.iClient.Utility.GetImailUser(String username)
at Ipswitch.Messaging.iClient.ImailProfileProvider.GetUserProfile(String username)
at Ipswitch.Messaging.iClient.ImailProfileProvider.GetPropertyValues(SettingsContext context, SettingsPropertyCollection collection)
at System.Configuration.SettingsBase.GetPropertiesFromProvider(SettingsProvider provider)
at System.Configuration.SettingsBase.GetPropertyValueByName(String propertyName)
at System.Configuration.SettingsBase.get_Item(String propertyName)
at System.Web.Profile.ProfileBase.GetInternal(String propertyName)
at System.Web.Profile.ProfileBase.get_Item(String propertyName)
at Ipswitch.Messaging.iClient.CalendarService.GetReminders(String userTZInfo)[/code]

Limit number of outbound messeges per user during a period

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Dears,

How can I limit the number of messeges sent by an authenticated user/IP address during a specific period of time?

Am I have to use a third party?

I yes, then please and recommanded software to use?

Mohamed Ghoneim

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V12 and IE9

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Hi all

couple of questions as such

1. I am finding that some users that use IE9 have a slower experience than those that say use Chrome, I wondered if anyone else is getting this and managed to speed the process up.

2. Is there anyone to allow Javascript in emails all the time, instead of allowing users to click 'allow javacsript in this message'

Thanks

Set Mbox Size Limit, Warn Users

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I have several users with main.mbx files over 1.5GB.

In the admin console, when I specify a size limit, is that for their folder on the server or just the main.mbx?

If I set a limit, are users notified that they are near or over the limit, or do they just lose functionality?

Thank you.

Running 12.2 SP1

How to import list subscribers from CSV or XLSX file?

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I created a new list in IMail Server v12.2. I have a CSV or Excel file that contains the names and email addresses of the more than 1,000 subscribers that I need to add to the list. However, the data does [b]not[/b] contain brackets or quotes around the entries as is required by the users.txt and users.lst files, so I cannot simply copy and paste the data into those files on the server.

Does anyone know of a way to import this data into the list? Does Ipswitch have an import utility? Does Excel allow one to add quotes or brackets to the start and end of each cell in a column?

Thank you,
Brad

Log Reader Regex examples?

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Anyone have any Regex examples they can share that is used to parse the Imail Logs? Or another program to quickly analyze the imail sys logs. I am a systems admin that manages the mail server and the owner asks me to send him how many emails a user has sent or has received. I do get him this info by exporting to a spreadsheet and a lot of manual work. These Imail logs are not like system and IIS logs that can be parsed with LogParser and Sql queries.

So if you have some examples on how you may find these types of request it would be greatly appreciated.

UID errors with IMAP

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hello all

some customers are complaining about frequent errors in outlook with this text:
"Your Server Has Reported a UID Which Does Not Comply with the IMAP Standard"

after some googleling, the problem seems to be narrowing down to issues with multiple imap clients connecting to a single account (pc, tablet and iphone, maybe even webmail too).

anyone having experience with this and multiple client access in general?

the mailboxes in question are not overly large, maybe 150-300 mb (size of main.mbx)

we are running imail 12.2.0.201 on 64-bit windows server 2008.

thanks for some insights

lukas

Ipswitch Announces the Release of IMail Server v12.3

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Ipswitch Messaging Division is pleased to announce the release of IMail Server v12.3. This release introduces a number of new features as well as several minor bug fixes.

[b]What's New for IMail Server v12.3?[/b]

•[b]Domain Gateways:[/b] New settings allow an IMail Administrator to specify per domain gateways.
•[b]Vacation Message:[/b] Vacation messages can now be configured with a message subject.
•[b]Spool Monitor:[/b] New Spool Monitor settings will alert an IMail Administrator when the spool file messages are backing up and a possible problem needs to be addressed.
•[b]IMail Collaboration plug-in now supports Microsoft Outlook 2013:[/b] The IMail Collaboration plug-in has been updated to support Microsoft Outlook 2013!
•[b]OpenSSL has been updated to version 1.0.1e:[/b] OpenSSL 1.0.1e adds support for TLS versions 1.1 and 1.2.
•[b]Disable Plain Authentication in SMTP:[/b] To allow administrators to better support PCI Compliance Requirements we added the ability to disable plain text authentication in SMTP.
•[b]New capability to save messages to local hard drive from Web Client.[/b]
•[b]New security settings in "iclient.config"[/b] allows administrators to hide the "Remember My Email Address" and "Remember My Password" options.

In addition to these new features, IMail Server v12.3 provides a series of other improvements. For a complete list of additional changes, please view the [url=http://docs.ipswitch.com/_Messaging/IMailServer/v12.3/ReleaseNotes/index.htm]IMail Server v12.3 release notes[/url].

Upgrade from 11.01

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We have a server from Rackspace. A couple of years ago they decided to stop supporting Imail on our server and instead offered a new "per mailbox" charged service. We kindly declined and stuck with an unsupported Imail setup (although licenced Imail wont talk to us as the licence is owned by Rackspace.. who wont talk to Ipswitch!!).

We are starting to see the beginnings of issues with the setup (currently running version 11.01 of the server on Windows 2003) and I would like to upgrade to one of the newer versions.

I'm hoping someone here might be able to advise what the safest version to upgrade to is and how difficult the upgrade is for a novice like myself.

We have around 6 active domains on there with about 30 active email accounts across the domains. We don't run anything "clever" so no anti-spam/AV or other filtering, it's run purely as a POP3 server and SMTP sender.

I'm happy to read documentation if it's written for non-email administrators. As you can see we've been somewhat "dropped in it" so any help is appreciated

No SMTPD messages in syslog

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When switching logging of the SMTP service from using a local file to a syslog server, we loose the SMTPD entries.

There are no problems in getting the SMTP and IMAP entries into the syslog server.
Is this a bug in the IMailserver logging feature or how come the SMTPD entries is not sent to the syslog server?
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